{"id":11796,"date":"2024-02-22T15:12:31","date_gmt":"2024-02-22T23:12:31","guid":{"rendered":"https:\/\/fortisfire.com\/?p=11796"},"modified":"2024-03-22T09:17:23","modified_gmt":"2024-03-22T16:17:23","slug":"piper-fire-protection-leader-continues-legacy-of-customer-service","status":"publish","type":"post","link":"https:\/\/fortisfire.com\/piper-fire-protection-leader-continues-legacy-of-customer-service\/","title":{"rendered":"Piper Fire Protection Leader Continues Legacy of Customer Service"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lsxu6oks-ef512ceda1c8a9dbac035706d20d318c\">\n.avia-image-container.av-lsxu6oks-ef512ceda1c8a9dbac035706d20d318c .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lsxu6oks-ef512ceda1c8a9dbac035706d20d318c av-styling- avia-align-center  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-11797 avia-img-lazy-loading-not-11797 avia_image lazyload' data-src=\"https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2.png\" alt='' title='header Series 2'  height=\"480\" width=\"1290\"  itemprop=\"thumbnailUrl\" data-srcset=\"https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2.png 1290w, https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2-300x112.png 300w, https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2-1030x383.png 1030w, https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2-768x286.png 768w, https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2-705x262.png 705w\" data-sizes=\"(max-width: 1290px) 100vw, 1290px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1290px; --smush-placeholder-aspect-ratio: 1290\/480;\" \/><noscript><img decoding=\"async\" class='wp-image-11797 avia-img-lazy-loading-not-11797 avia_image' src=\"https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2.png\" alt='' title='header Series 2'  height=\"480\" width=\"1290\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2.png 1290w, https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2-300x112.png 300w, https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2-1030x383.png 1030w, https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2-768x286.png 768w, https:\/\/fortisfire.com\/wp-content\/uploads\/2024\/02\/header-Series-2-705x262.png 705w\" sizes=\"(max-width: 1290px) 100vw, 1290px\" \/><\/noscript><\/div><\/div><\/div>\n<div class='flex_column av-vpc7ro-fa9f79cec07a57826af9f2eb12a7aa93 av_one_full  avia-builder-el-1  el_after_av_image  el_before_av_button  first flex_column_div '   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lsxu2ylc-c1f24652301fe7edacdfbb980ffd3920\">\n#top .av-special-heading.av-lsxu2ylc-c1f24652301fe7edacdfbb980ffd3920{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lsxu2ylc-c1f24652301fe7edacdfbb980ffd3920 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lsxu2ylc-c1f24652301fe7edacdfbb980ffd3920 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lsxu2ylc-c1f24652301fe7edacdfbb980ffd3920 av-special-heading-h1  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Piper Fire Protection Leader Continues Legacy of Customer Service <\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lsxu5xpk-b206dacb1b95eacb5625a604ba2a09d0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Chris Johnson inherited Piper Fire Protection from his father and was co-founder and president for 20 years.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Priding himself on customer service, his business continues to perform well, even earning a <\/span><a href=\"https:\/\/www.google.com\/search?q=piper+fire+protection+sarasota+reviews&#038;sca_esv=597009428&#038;rlz=1C1ONGR_enUS1053US1056&#038;sxsrf=ACQVn0_9ByVHyvUh-yURs1NtqdNKW2voHw%3A1704839069892&#038;ei=ncedZbCMNpCW5OMPq7C20AY&#038;oq=piper+fire+protection+reviews+&#038;gs_lp=Egxnd3Mtd2l6LXNlcnAiHnBpcGVyIGZpcmUgcHJvdGVjdGlvbiByZXZpZXdzICoCCAEyBhAAGBYYHjIGEAAYFhgeSNIJUKABWKABcAF4AJABAJgBzAGgAcwBqgEDMi0xuAEByAEA-AEBwgIIEAAYgAQYsAPCAgkQABgIGB4YsAPiAwQYASBBiAYBkAYC&#038;sclient=gws-wiz-serp#lrd=0x88c34712ce362191:0x900a8c8922be44e,1,,,,\"><span style=\"font-weight: 400;\">4.9-star average rating on Google Reviews<\/span><\/a><span style=\"font-weight: 400;\">. His 220-person team\u2019s focus on training and providing exceptional customer service wasn\u2019t going unnoticed.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"wp-image-8258 alignleft lazyload\" data-src=\"https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-1030x1030.png\" alt=\"Chris Johnson's headshot\" width=\"270\" height=\"270\" data-srcset=\"https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-1030x1030.png 1030w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-300x300.png 300w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-80x80.png 80w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-768x768.png 768w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-36x36.png 36w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-180x180.png 180w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-705x705.png 705w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-500x500.png 500w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson.png 1080w\" data-sizes=\"(max-width: 270px) 100vw, 270px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 270px; --smush-placeholder-aspect-ratio: 270\/270;\" \/><noscript><img decoding=\"async\" class=\"wp-image-8258 alignleft\" src=\"https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-1030x1030.png\" alt=\"Chris Johnson's headshot\" width=\"270\" height=\"270\" srcset=\"https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-1030x1030.png 1030w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-300x300.png 300w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-80x80.png 80w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-768x768.png 768w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-36x36.png 36w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-180x180.png 180w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-705x705.png 705w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson-500x500.png 500w, https:\/\/fortisfire.com\/wp-content\/uploads\/2023\/06\/Chris-Johnson.png 1080w\" sizes=\"(max-width: 270px) 100vw, 270px\" \/><\/noscript><\/p>\n<p><span style=\"font-weight: 400;\">Piper began to get phone calls about acquisitions, and after numerous talks with Rich Ennis, CEO and Founder of Fortis Fire &#038; Safety, Johnson became interested in growing Piper to the next level. The company had gotten to a point where it was struggling to expand beyond its two offices, and Johnson was excited to become part of a larger organization and have greater influence across the U.S.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Fortis team was frank about the transition process, and Johnson reported having no surprises during the acquisition.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There were some concerns from his team once the announcement went out, but after some small internal meetings, the enthusiasm began to spread and people were excited for what was around the corner, Johnson said. As time has gone by, the team has settled into it and have noticed that there haven\u2019t been any big changes. We\u2019re doing what we\u2019ve always done.\u00a0<\/span><\/p>\n<blockquote>\n<p><strong>\u201cObviously we&#8217;re gonna refine our processes, we&#8217;re gonna get better, we&#8217;re gonna learn from one another, and it is really fun to be part of that process, for sure,\u201d Johnson added.\u00a0<\/strong><\/p>\n<\/blockquote>\n<h3><\/h3>\n<h3><b>Acquisition Advice\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For fire safety company owners who are considering an acquisition and growing their business, Johnson shared this advice:\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The weeks leading into the acquisition are probably the hardest because you&#8217;re sharing what the future holds. It\u2019s normal to not be entirely sure of yourself. \u201cBut it is gonna be okay,\u201d he said. \u201cThey&#8217;re gonna take great care of you.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It can be a painful process to know that you&#8217;re giving up leading your team. But then as you walk through the process, you understand that you&#8217;re still leading your team and are still an important part of this bigger organization which is the Fortis Family of Brands, Johnson said.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Simply letting Ennis and the team know what you as a leader are passionate about and love doing is enough. Leaders selling their businesses to Fortis can choose anything from an operational role, to growing as a industry leader, or simply retirement.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ultimately, the sale <strong>\u201cgave me a sense of peace and my partners, my father, my family, a sense of peace, knowing that our team would be working for a company that believes all the same things that we do,\u201d<\/strong> Johnson said.\u00a0<\/span><\/p>\n<\/div><\/section><br \/>\n<div  class='avia-video av-lu2u4uz8-af99d4b881f9741cca3db32bcfebd143 avia-video-16-9 av-lazyload-immediate av-lazyload-video-embed'  itemprop=\"video\" itemtype=\"https:\/\/schema.org\/VideoObject\"  data-original_url='https:\/\/www.youtube.com\/watch?v=4tJAWrZURtc'><script type='text\/html' class='av-video-tmpl'><div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Chris Johnson - Team Benefits\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube.com\/embed\/4tJAWrZURtc?feature=oembed&autoplay=0&loop=0&controls=1&mute=0\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/div><\/script><div class='av-click-to-play-overlay'><div class=\"avia_playpause_icon\"><\/div><\/div><\/div><\/p><\/div><div  class='avia-button-wrap avia-button-left  avia-builder-el-5  el_after_av_one_full  avia-builder-el-last ' ><a href='https:\/\/fortisfire.com\/acquisitions\/'  class='avia-button av-lsxuggoz-bd14ace0c6c958b99aea11699ed9ac04 avia-icon_select-no avia-size-x-large avia-position-left avia-color-theme-color' ><span class='avia_iconbox_title' >INTERESTED IN LEARNING MORE ABOUT FORTIS ACQUISITIONS?<\/span><\/a><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":11798,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Piper Fire Protection Leader Continues Legacy of Customer Service - Fortis Fire &amp; 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